Refund policy
Return and Refund Policy for Lyrik Style Studio
Last Updated: August 2026
Thank you for shopping with Lyrik Style Studio. We want you to be completely satisfied with your purchase. Please read this policy carefully to understand your rights and obligations.
1. General Return Policy
We offer a 30-day return policy from the date you receive your item. To be eligible for a return, the item must be in its original condition: unworn, unused, with all tags attached, and in the original packaging. You must also provide your receipt or proof of purchase.
2. How to Initiate a Return
To start a return, please follow these steps:
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Contact Customer Service: Within 30 days of delivery, email us at lyrikstyle@outlook.com with your order number and reason for the return.
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Receive Return Authorization & Address: If your return is approved, we will email you a Return Authorization (RA) number and the correct return warehouse address. Please do not ship your return until you receive this email. Returns sent without an RA number or to the wrong address will not be accepted.
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Pack Your Item: Securely pack the item in its original packaging, including all accessories and documentation. Clearly write the RA number on the outside of the box.
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Ship Your Return: You are responsible for arranging and paying for return shipping to our warehouse. We highly recommend using a trackable shipping service or purchasing shipping insurance, as we are not responsible for items lost or damaged in transit back to us.
3. Refunds (Cash Refunds to Original Payment Method)
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Eligibility: Full refunds to your original payment method are available for eligible returns requested within 30 days of delivery.
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Important: Original outbound shipping charges are non-refundable. You will only be refunded the cost of the product(s) returned.
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Return Shipping: You are responsible for paying the return shipping costs directly to the courier. We do not deduct return shipping from your refund; you pay for the label upfront.
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Processing: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 10 business days. Please allow additional time for your bank or credit card company to post the refund.
4. Store Credit Policy
In certain situations, refunds may be issued as store credit, which can be used for future purchases on our site.
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Store Credit Eligibility:
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Returns initiated after 30 days will only be eligible for store credit, subject to our discretion and the condition of the item.
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As a goodwill gesture, certain non-eligible items may be granted store credit.
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Store Credit Terms:
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Store credit is valid for 12 months from the date of issue.
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It is non-transferable, non-refundable for cash, and can only be used for purchases on the Lyrik Style Studio website.
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If a purchase made with store credit is later returned, the refund will be reissued as new store credit with a new 12-month expiration date.
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5. Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, you must contact us at lyrikstyle@outlook.com within 48 hours of delivery.
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We will evaluate the issue and may request photos of the damage or defect.
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If approved, we will arrange for a replacement or issue a full refund, including covering the return shipping costs (if a return is required).
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For defective items, we may not require you to return the item. We will advise you on the next steps.
6. Exchanges
The fastest way to get an item you want is to return the original item for a refund (following the process above) and then place a new order for the desired item. We do not offer direct exchanges.
7. Non-Returnable Items
The following items cannot be returned or refunded:
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Items marked as "Final Sale" or on clearance.
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Items not in their original condition, that are damaged (by the customer), used, or missing tags.
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Goods made to your specification or clearly personalized (if applicable).
8. Changes to This Policy
We reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.
9. Contact Us
If you have any questions about your return, please contact us at:
Email: lyrikstyle@outlook.com
By making a purchase with Lyrik Style Studio, you acknowledge that you have read, understood, and agree to the terms of this Return and Refund Policy.