Refund policy

Return and Refund Policy for Lyrik Style

Last Updated: October 7, 2025

Thank you for shopping with Lyrik Style. We want you to be completely satisfied with your purchase. Please read this policy carefully to understand your rights and obligations.

1. General Return Policy

We offer a 30-day return policy from the date you receive your item. To be eligible for a return, the item must be in its original condition: unworn, unused, with all tags attached, and in the original packaging. You must also provide your receipt or proof of purchase.

2. How to Initiate a Return

To start a return, please follow these steps:

  1. Contact Customer Service: Within 30 days of delivery, email us at lyrikstyle@outlook.com with your order number and reason for the return.

  2. Receive Return Authorization: If your return is approved, we will email you a Return Authorization (RA) number. Returns sent without an RA number will not be accepted.

  3. Pack Your Item: Securely pack the item in its original packaging, including all accessories and documentation. Clearly write the RA number on the outside of the box.

  4. Ship Your Return: Ship your return to the address we provide. We highly recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee we will receive your returned item and are not responsible for items lost in transit.

3. Refunds (Cash Refunds to Original Payment Method)

  1. Eligibility: Full refunds to your original payment method are available for eligible returns requested within 30 days of delivery.

  2. Processing: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 10 business days. Please allow additional time for your bank or credit card company to post the refund.

  3. Deductions: Original shipping charges are non-refundable. The cost of return shipping will be deducted from your refund amount.

4. Store Credit Policy

In certain situations, refunds may be issued as store credit, which can be used for future purchases on our site.

  1. Store Credit Eligibility:

    • Returns initiated after 30 days will only be eligible for store credit, subject to our discretion and the condition of the item.

    • As a goodwill gesture, certain non-eligible items may be granted store credit.

  2. Store Credit Terms:

    • Store credit is valid for 12 months from the date of issue.

    • It is non-transferable, non-refundable for cash, and can only be used for purchases on the Lyrik Style website.

    • If a purchase made with store credit is later returned, the refund will be reissued as new store credit with a new 12-month expiration date.

5. Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, you must contact us at lyrikstyle@outlook.com within 48 hours of delivery. We will evaluate the issue and guide you through the process for a replacement or full refund, including covering the return shipping costs.

6. Exchanges

The fastest way to get an item you want is to return the original item for a refund (following the process above) and then place a new order for the desired item.

7. Non-Returnable Items

The following items cannot be returned or refunded:

  • Items marked as "Final Sale" or on clearance.

  • Items not in their original condition, that are damaged, used, or missing tags.

  • Goods made to your specification or clearly personalized.

8. Changes to This Policy

We reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us

If you have any questions about your return, please contact us at:
Email: lyrikstyle@outlook.com

By making a purchase with Lyrik Style, you acknowledge that you have read, understood, and agree to the terms of this Return and Refund Policy.